What types of classes do you teach?
We teach a range of CPR and First Aid classes for both healthcare professionals and non healthcare professionals. Click this link for a detailed breakdown of classes.
Where are classes held?
We hold weekly classes at 481 Great RD Suite #19 Acton, MA 01720. The training space is located on the second floor of the building. Please enter the “Business Offices” entrance to the left of Junior’s Pizza to access the second floor from the front of the building. You can also access this entrance from the back of the building. Please take the stairs or elevator to the second floor. At the top of the stairs take a left and suite 8 is the first door on the left. Please disregard the mandatory mask sign posted at the entrance, face coverings are optional.
Parking is available in the front and back of the building. Please note that handicap access is only accessible from the front entrance.
We also travel on-site to businesses, schools, churches and homes to provide group classes.
Can you travel to my location to provide a class?
Yes! We love to travel to different businesses, schools, churches and homes to provide group classes. Travel option is available for groups of 6 students or more. Call 857-891-0212 to discuss your group’s training needs.
What is the difference between American Heart Association’s BLS and Heartsaver classes?
Basic Life Support (BLS) courses are geared toward healthcare and dental professionals. Heartsaver courses are appropriate for a range of individuals such as: Individuals who need a CPR completion card for a job or regulatory/OSHA requirement, Fitness Instructors, Construction Workers, Community Members.
Both course options provide a 2 year certification card.
What is a blended/skills session course option?
BLS and Heartsaver courses are offered in a traditional classroom format or blended/skills session format. The blended/skills session option requires students to complete a portion of the course online and then attend a hands-on skills session. This flexible course option allows students to spend less time in the classroom and achieve all course requirements. We also offer ACLS blended/skills sessions.
Do you offer renewal courses?
We offer American Heart Association (AHA) BLS Renewal classes. In order to attend the renewal class you MUST have a current non expired AHA BLS certificate. You may not attend this class with an expired card or a completion card from another program other than AHA. If you do not meet these requirements, please sign up for one of our BLS Provider classes
When will I receive my certification card?
Students receive completion cards after successful completion of the course. Completion cards for certificate courses are electronic and sent via email the same day of the course.
What happens if I lose my completion card or the spelling of my name is incorrect on my completion card?
If you previously claimed your American Heart Association (AHA) ecard it may be retrieved at AHA’s website through the following link AHA eCards verification (heart.org) or contact Votano CPR directly for assistance.
In order to correct misspelled or incorrect names on completion cards, a new card must be issued. The fee for a new completion card is $5 – $18 depending upon course. All student info that appears on completion cards is taken directly from the information students submit at time of registration.
What is your cancellation policy?
Please make sure the class date/time you reserve fits your schedule and training needs before registering. When you register for a class, we are reserving this seat especially for you. Cancellations must be made 7 days prior to start time of class and may be charged a $25 cancellation fee. After the 7 day mark, no refunds are provided. A one-time class reschedule may be permitted at the discretion of Votano CPR.
No show, no call, no refund and student will need to register and pay for a new class.
If you are more than 15 minutes late you will NOT be permitted to attend the class and will need to reschedule/pay for a new class. No refunds permitted for individuals more than 15 minutes late. Cancellation/refund request must be sent to firstname.lastname@example.org.